Last Updated: August 19, 2026
Pure Glow Soaps respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit our website, create an account, make a purchase, contact us, or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with Pure Glow Soaps, we may collect information such as:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase history
- Account information
- Customer-service communications
- Product reviews and photographs you voluntarily submit
- IP address
- Browser and device information
- Approximate location derived from IP address
- Website interactions
- Referral information
- Cookie and similar technology information
- Marketing preferences
Payment-card information may be collected and processed directly by our authorized payment processors. We generally do not store complete payment-card numbers on our own servers.
2. How We Collect Information
We may collect information when you:
- Visit or browse our website
- Create an account
- Add products to your cart
- Complete checkout
- Subscribe to email or SMS communications
- Contact customer support
- Submit a review
- Upload a photograph
- Participate in a promotion
- Interact with cookies or similar technologies
Some technical information may be collected automatically when you use our website.
3. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Provide shipping and delivery updates
- Create and maintain customer accounts
- Provide customer support
- Process returns and refunds
- Prevent fraud and protect website security
- Maintain and improve our website
- Understand website and product performance
- Personalize customer experiences where appropriate
- Maintain business and transaction records
- Send transactional communications
- Send promotional communications where permitted
- Comply with legal obligations
We will use personal information only for legitimate purposes and as otherwise permitted or required by applicable law.
4. Cookies & Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used for:
- Essential website functionality
- Shopping-cart functionality
- Remembering preferences
- Security and fraud prevention
- Analytics
- Measuring advertising effectiveness
- Personalization
- Marketing, where permitted
Where required by applicable law, we will request appropriate consent before using non-essential cookies.
You may also be able to manage certain cookies through your browser settings or any cookie-preference controls provided on our website.
5. Analytics & Advertising
We may use analytics and advertising technologies to understand how visitors use our website and to measure or improve our marketing.
Depending on our configuration, these services may receive information such as browser data, device information, IP address, page interactions, purchases, or advertising identifiers.
Where required, advertising or tracking technologies will be subject to consent or other legally required choices.
6. Email & SMS Marketing
If you voluntarily subscribe to promotional emails or SMS messages, we may send you offers, product announcements, educational content, or other marketing communications.
You may unsubscribe from marketing emails using the unsubscribe mechanism included in those messages.
For SMS marketing, applicable consent and opt-out requirements will apply. Consent to receive marketing messages is not a condition of purchasing a product where prohibited by law.
Transactional communications concerning an order or account may still be sent when necessary.
7. How We Share Information
We may disclose information to service providers that help us operate our business, including providers involved in:
- Website hosting
- E-commerce services
- Payment processing
- Shipping and fulfillment
- Email delivery
- SMS communications
- Customer support
- Analytics
- Advertising
- Fraud prevention
- Security
- Professional services
We may also disclose information when required by law, to protect legal rights or safety, in connection with a business transaction, or with your direction or consent.
We do not disclose personal information merely for unrelated third-party purposes without an appropriate legal basis.
8. WooCommerce & Payment Processing
Our store may use WooCommerce and compatible payment gateways to operate online purchasing functionality.
Information necessary to complete purchases may be processed through these services and other providers involved in completing your transaction.
Their handling of information may also be governed by their respective privacy policies.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and applicable requirements.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission, website, or electronic-storage system can guarantee absolute security.
11. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which can include rights to:
- Request access
- Request correction
- Request deletion
- Obtain certain information about our processing
- Opt out of certain marketing
- Withdraw consent where processing depends on consent
- Opt out of certain targeted advertising, sharing, or sale activities where applicable
- Appeal certain privacy-request decisions where applicable
These rights vary by jurisdiction and may be subject to exceptions.
We may need to verify your identity before completing certain requests.
12. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where such laws apply to Pure Glow Soaps, we will honor the rights and disclosures required by those laws.
If our use of advertising or analytics technologies constitutes “selling,” “sharing,” or targeted advertising under an applicable privacy law, eligible consumers may exercise the corresponding opt-out rights.
13. Children’s Privacy
Our website is not intended to collect personal information knowingly from children in violation of applicable law.
If we discover that personal information from a child was collected improperly, we will take reasonable steps to delete it.
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Pure Glow Soaps is not responsible for the privacy practices of independently operated third-party websites.
We encourage customers to review their privacy policies before providing personal information.
15. International Visitors
If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Where required by applicable law, appropriate protections will be used for international transfers.
16. Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, or legal obligations change.
The date at the top of this page indicates when the policy was most recently updated.
17. Contact Us
For privacy questions or requests, contact:
Pure Glow Soaps
Email: support@pureglowsoaps.com
Location: Davenport, FL USA
Please include enough information for us to understand and respond to your request.